The Individualized Service Plan (ISP)

Because we respect the fact that individuals have their own needs and preferences right from the beginning, we meet with each resident and family before they move in – and at regular intervals afterwards – to help determine appropriate care and service. A team of our community professionals comprised of the administrator, director of nursing and direct care giver then work together to create an individualized plan that is monitored on a daily basis. Our focus is on providing care while preserving each resident’s dignity, encouraging independence and best enabling freedom of choice. The plan might include help with personal hygiene and grooming, dressing and clothes selection, showering and bathing, assistance with eating, continence management, mobility, socialization and medication management.